FreshStart Employment Program

Committed to Service First, we intend to serve with integrity, empathy, ethics, excellence, equity.

The mission is to interrupt the reoccurrence of recidivism.

The goal is to advocate and champion for individuals returning to their communities from incarceration, and others that are underrepresented and/or economically challenged. We will provide a solution to the problems that obstruct stable or full-time employment.

In collaboration with community partners and advocates, the FreshStart Employment Program will ensure participants are supported in coordinated programs and training (case management, budgeting skills, job skills training and soft skills, etc.), including housing, and other comprehensive services.

FreshStart Employment Staff: will work with multiple City departments to create an inventory of City job opportunities available exclusively for FreshStart Employment clients. This curated list includes, a varied set of opportunities, tailored to different skills, interests, and abilities, and generally includes entry-level positions with career growth potential. FreshStart Employment also supports the client throughout the application and interview process, before the process handoff to Human Resources for new hire onboarding. To prevent background checks from becoming a barrier, the City of Dallas has adjusted its background check process for FreshStart Employment clients, who have completed all eligibility, readiness, and training requirements.

FreshStart Employment Case Management Services: In addition to providing job readiness and training sessions, CMS will provide regular check-ins with employees for the first year of employment. This service will provide emotional support, practical advice and help solve any issues that may arise. This is also an opportunity for clients to receive advice on dealing with potential personality disputes, handling supervisor feedback and criticism and otherwise navigating the social environment of their new professional life.